To place the Exchange Request or the Return Request, please enter below the Phone Number or E-Mail Address with which you placed the order and the Order Number

Exchange or return steps:

  • Fill in the fields above to open the Application
  • Follow the steps to complete the Application
  • You will receive an email confirmation when the Request is completed

Is there a cost for exchange or return?

  • At Adona both exchange and return are Free
  • In addition, we will take care of picking up the package and send a courier to you
  • The courier will contact you before it reaches the address, you just need to have the package ready, in order to deliver it